Shipping and Handling Costs
Shipping and handling within North America
for any product is FREE.
Shipping and
handling for a CD outside North America
is FREE plus an additional $4 S&H
fee.
Shipping and handling for a hardcopy
workbook outside North America is FREE
plus an additional $7 S&H fee.
Shipping Method
We use Canada Post Shipping. Delivery times for North America are approximately 7 to 10 days. Contact us at Sales@WisdomScientfic.com for "rush" delivery.
Return Policy
30 Day Money Back Guarantee: We aim to keep all of our costumers 100% satisfied. If you are not satisfied with your purchase, you may return it, within 30 days of receipt, in good condition, together with a brief explanation of why you are returning it. If you are shipping from outside of Canada (US, or other countries), you need to write on the customs sticker (given to you by the post office at the time of shipping), CANADIAN GOODS RETURNING, 9813.00.00.97. We will promptly refund the full price of your purchase, less all shipping and handling charges, provided you follow these instructions exactly.
Damaged product: If your product arrives damaged, please email customer service for authorization to obtain a replacement product. Then follow the above shipping instructions. For "damaged" items we will pay the return shipping. For customer service click Sales@WisdomScientific.com
Liability and Warranty
When using Wisdom Scientific products, it is understood that the company, its owner(s) and employee(s) are not to be held liable for any actual or other damages arising from the use of these programs. These programs are sold to the purchaser without warranties, expressed or implied, of any kind.
Privacy Policy and Automatic Information Collection
Examples of the information we do collect and analyze are the internet protocols such as, browser type, date and time our website was viewed, country and region of origin, etc. No personal information is collected, except that given by you when an order is placed online, or a subscription to our newsletter is requested. We do not sell or give away your information to any third party companies.